At AlphaWear.uk, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. We are committed to protecting the confidentiality and security of your information in accordance with applicable data protection laws. By using our website, you consent to the practices described in this Privacy Policy.
- Information We Collect: We may collect various types of personal information from you, including but not limited to your name, email address, shipping address, billing address, telephone number, and payment details. We collect this information when you place an order, create an account, subscribe to our newsletter, or interact with our website in any other way.
- How We Use Your Information: We use the personal information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders, inquiries, or customer service requests
- Sending you relevant updates, promotions, or newsletters (if you have subscribed to them)
- Improving our website, products, and services
- Customizing your shopping experience
- Analyzing trends and statistics
- Preventing fraudulent activities
- Information Sharing: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, or IT service providers. We only share the necessary information required for them to perform their services and require them to handle your information securely and in compliance with applicable privacy laws.
We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent. However, we may disclose your information if required by law or to protect our rights, safety, or property.
- Data Security: We implement reasonable security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee its absolute security.
- Cookies and Similar Technologies: Our website may use cookies and similar technologies to enhance your browsing experience and collect certain information. Cookies are small data files that are stored on your device and help us remember your preferences, track usage patterns, and improve our website’s functionality. You can modify your browser settings to disable cookies, but this may limit certain features of our website.
- Links to Third-Party Websites: Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
- Children’s Privacy: Our website is not intended for individuals under the age of 16. We do not knowingly collect or store personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete it.
- Your Rights: You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns about your privacy, please contact our customer support.
- Updates to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
If you have any questions, comments, or concerns regarding this Privacy Policy, please contact our customer support for further assistance.